This Privacy Statement will be effective as of May 2018.

At AG TOPOGRAPHY, we recognize the importance of protecting your personal information and are committed to processing it in a responsible manner and in accordance with applicable data protection laws in all countries in which AG TOPOGRAPHY operates.

This Privacy Statement describes AG TOPOGRAPHY’s general privacy practices that apply to personal information collected, used and shared about consumers and other individuals working for our customers, business partners, suppliers and other companies with whom AG TOPOGRAPHY has or contemplates a business relationship.

This Privacy Statement is supplemented by AG TOPOGRAPHY’s Online Privacy Statement, which provides more information about the online context, including recruitment. We may provide additional or more specific information about the collection or use of personal information on websites or about the collection or use of information relating to a particular service.

Why and how we collect and use your personal information

We may collect your personal information as an individual for various purposes, such as the following:

• Access and use of websites or other online services
  By entering one of our websites or using an online service, we will record the necessary information to provide the access, the operation of the site and so that we can comply with the legal and security requirements related to the operation of our website, such as passwords, IP address, and browser settings. We also collect information about your activities during the visit to personalize your website experience, such as registering your preferences and settings, and collecting statistics to help us improve and further develop our websites, services.
• Responding to your request for information, request or support
  By contacting us (online or offline) submitting a request for information, requesting a service, requesting support, or participating in a forum or other social computing tool, we collect the information necessary to your request, to grant access to the service, to provide support and to be able to make the contact. For example, we collect your name and contact information, the details about your request and about your agreement with us, the attendance, delivery and billing of your request, and we may include customer satisfaction survey information. We maintain such information for administrative purposes, defend our rights and in connection with our relationship with you. By providing your name and your contact information to register by submitting such a request, the registration may serve to identify you by visiting our websites.
• Your use of AG TOPOGRAPHY Cloud services
  We collect information about your use of AG TOPOGRAPHY Cloud services to enable the operation of product features, enhance your user experience, customize our interactions with you, inform our customers about the general use of the services and provide support, as well as improve and develop our services. For details on the technologies employed, personal information collected and how to control or block tracking or to exclude cookies.
• Contacting employees of our customers, potential customers, partners and suppliers
  In our relationship with customers or potential customers, partners and suppliers, they also provide us with business contact information (such as name, contact details, role or position of their employees, contractors, consultants, and authorized users) for contract management purposes, service delivery, support delivery, billing and service or relationship management.
• Visitor information
  We register individuals who visit our sites and locations (name, identification, and business contact information) and use security oversight and personal protection, as well as for regulatory purposes.
• Marketing
  Most of the information we collect about you comes from our direct interactions. By signing up for an event, we may collect information (online or offline) in relation to the event company and during an event, information such as participation in sessions and search results. We combine the personal information collected to develop aggregate analysis and business intelligence for the conduct of our business and for marketing purposes. You can choose to receive information by email, phone or mail about our services or sign up for signatures. By visiting our websites or using our services, we may provide personalized information. It is always possible to choose not to receive a personalized communication by sending an email to marketing@agtopografia.com.br.

By referring to the use of your personal information related to a request, request, transaction or contract (or in preparing for it) or to provide the requested services (such as a website), we make such reference because it is necessary for the performance of a contract with you.

When we refer to the use of your personal information related to the marketing, improvement or development of our products or services, for security reasons or regulatory requirements other than your agreement or solicitation, we make such reference based on our legitimate interests, legitimate interests of third parties or with their consent.

Security and accuracy of information

We intend to protect your personal information and maintain its accuracy. AG TOPOGRAPHY implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure. For example, we encrypt certain sensitive personal information, such as credit card information, when transmitting such information over the Internet. We also require our suppliers to protect such information from unauthorized access, use and disclosure.

Retention Period

We will not hold personal information for longer than is necessary to fulfill the purposes for which it is processed, including the security of our processing, compliance with legal and regulatory obligations (eg retention terms established by law, auditing and accounting ), the resolution of disputes and also the establishment, exercise or defense of legal claims in the countries where we do business. Because circumstances may vary depending on the context and services, the information provided in the Online Privacy Statement or a specific notice may provide more detailed information about the applicable retention terms.

How to contact us

If you have a question regarding the Privacy Statement, please contact us using this form. Your message will be forwarded to the appropriate Data Privacy Team member of AG TOPOGRAPHY, such as Data Protection Agents or members of their teams.

Your rights

You can request access, update or correction of your personal information. You also have the right to oppose direct marketing. You can access the request process here.

Changes to our Privacy Statements

From time to time, updates to this Privacy Statement may occur, as well as any other specific privacy statement. By making changes to this Privacy Statement, we will include a new date at the top of the Privacy Statement.